Privacy Policy

Last updated: 2026-02-22

1. Introduction

Emp2u ("we", "us", "our") operates a WhatsApp-based job-matching platform that connects workers (including kitchen staff, dishwashers, servers, and helpers) with restaurants and businesses in Israel. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our service through WhatsApp or our website at emp2u.com.

By using our service, you agree to the practices described in this policy. If you do not agree, please discontinue use of our service.

2. Data We Collect

We collect the following categories of personal data:

• Contact information: Your name, phone number, and WhatsApp profile information (as provided by WhatsApp/Meta).
• Job-related information: Job preferences, work experience, availability, preferred locations, and skills.
• Messages: Content of messages exchanged with our WhatsApp bot as necessary to operate the matching service, provide support, and improve our platform.
• Employer details: Business name, contact information, job openings, and requirements (for restaurant/business users).
• Technical data: Timestamps of interactions, message delivery status, and metadata provided by the WhatsApp Cloud API.

3. How We Use Your Data

We use your personal data for the following purposes:

• Job matching: To connect workers with suitable employers and vice versa.
• Communication: To facilitate communication between you and potential matches, and to send service-related messages.
• Support: To respond to inquiries, troubleshoot issues, and provide customer support.
• Service improvement: To analyze usage patterns and improve our matching algorithms and user experience.
• Compliance: To comply with legal obligations and enforce our terms of service.

4. Data Sharing

We do not sell your personal data.

We may share your data only in the following limited circumstances:

• Matching: Relevant job-related information (e.g., name, experience, availability) may be shared with potential employers or workers as part of the matching process.
• Service providers: We use trusted third-party service providers that help us operate our platform, including hosting providers and analytics tools. These providers are contractually obligated to protect your data.
• Meta/WhatsApp: Our service operates via the WhatsApp Cloud API provided by Meta Platforms, Inc. Messages are transmitted through WhatsApp's infrastructure. Please refer to WhatsApp's Privacy Policy for details on how WhatsApp handles data.
• Legal requirements: We may disclose data if required by law, court order, or governmental authority, or to protect our rights and safety.

5. Data Retention

We retain your personal data for as long as necessary to provide our service and fulfill the purposes described in this policy. Specifically:

• Active user data is retained for the duration of your use of the service.
• If you have not interacted with our service for 12 months, we may archive or delete your data.
• We may retain certain data for longer periods where required by law or for legitimate business purposes (e.g., dispute resolution).

You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (via WhatsApp's end-to-end infrastructure and HTTPS).
• Access controls limiting data access to authorized personnel only.
• Regular review of our data handling and security practices.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct inaccurate or incomplete data.
• Deletion: You may request that we delete your personal data. See our Data Deletion Instructions for details.
• Objection: You may object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at admin@emp2u.com.

8. Data Deletion

You may request deletion of your personal data at any time by following the instructions on our Data Deletion page, or by sending an email to admin@emp2u.com with the subject line "Data Deletion Request". Please include your phone number so we can identify your account. We will process your request within 30 days.

9. Third-Party Services

Our service relies on the following third-party platforms:

• Meta Platforms / WhatsApp: We use the WhatsApp Cloud API to send and receive messages. Meta's privacy practices are governed by their own policies.
• Hosting providers: Our website and backend are hosted on third-party cloud infrastructure with appropriate data protection measures.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us